Mortgage company · complaint record
Sterling Home Loans complaints
Filed under Sterling Home Loans Inc
Consumers have filed 4 complaints about Sterling Home Loans since 2012, none in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since June 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 12, 2016
Sterling Home Loans complaints by month
The busiest month was June 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sterling Home Loans answered all time
- Closed with non-monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Sterling Home Loans problems
Sterling Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Sterling Home LoansMortgages | - | 0 | - |
Compare side by side: Sterling Home Loans vs Midwest Loan Services · Sterling Home Loans vs Truhome Solutions · Sterling Home Loans vs NEXA Mortgage · Sterling Home Loans vs Hilltop
What people say about Sterling Home Loans
All experiencesNo experiences with Sterling Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sterling Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 12, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Mar 3, 2016 | Mortgages | Loan modification,collection,foreclosure | Fixed |
| May 28, 2013 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 13, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Sterling Home Loans
How many complaints does Sterling Home Loans have?
Sterling Home Loans has 4 complaints on record since June 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Sterling Home Loans respond to complaints?
Yes. Sterling Home Loans answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sterling Home Loans?
The most common problems are loan modification,collection,foreclosure (4).
Is Sterling Home Loans legit?
Sterling Home Loans is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sterling Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sterling Home Loans?
Complain to Sterling Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sterling Home Loans complaints come from?
Most come from California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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