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Mortgage company · complaint record

Sun 1318 complaints

Consumers have filed 1 complaint about Sun 1318 since 2025, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since December 2025

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Dec 15, 2025

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

Sun 1318 complaints by month

The busiest month was December 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Sun 1318 answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Sun 1318 problems

Inside "Trouble during payment process"

  • Payment process 1

Sun 1318 compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Sun 1318Mortgages-1new100%0%-

Compare side by side: Sun 1318 vs Midwest Loan Services · Sun 1318 vs Truhome Solutions · Sun 1318 vs NEXA Mortgage · Sun 1318 vs Hilltop

What people say about Sun 1318

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Latest Sun 1318 complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Dec 15, 2025MortgagesTrouble during payment processPayment processTNExplainedYes

Questions about Sun 1318

How many complaints does Sun 1318 have?

Sun 1318 has 1 complaint on record since December 2025, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Sun 1318 respond to complaints?

Yes. Sun 1318 answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Sun 1318?

The most common problems are trouble during payment process (1).

Is Sun 1318 legit?

Sun 1318 is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sun 1318 legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Sun 1318?

Complain to Sun 1318 in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Sun 1318 complaints come from?

Most come from Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Sun 1318

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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