Mortgage company · complaint record
The Loan Tree complaints
Filed under The Loan Tree Corp
Consumers have filed 1 complaint about The Loan Tree since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 25, 2015
The Loan Tree complaints by month
The busiest month was March 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Loan Tree answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top The Loan Tree problems
The Loan Tree compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | The Loan TreeMortgages | - | 0 | - |
Compare side by side: The Loan Tree vs Midwest Loan Services · The Loan Tree vs Truhome Solutions · The Loan Tree vs NEXA Mortgage · The Loan Tree vs Hilltop
What people say about The Loan Tree
All experiencesNo experiences with The Loan Tree yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Loan Tree complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 25, 2015 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about The Loan Tree
How many complaints does The Loan Tree have?
The Loan Tree has 1 complaint on record since March 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does The Loan Tree respond to complaints?
Yes. The Loan Tree answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Loan Tree?
The most common problems are loan modification,collection,foreclosure (1).
Is The Loan Tree legit?
The Loan Tree is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Loan Tree legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Loan Tree?
Complain to The Loan Tree in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Loan Tree complaints come from?
Most come from New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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