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Complaint log

The Outsource Group complaint log

The newest complaints about The Outsource Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 16, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jan 13, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtFLExplainedYes
Dec 31, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Dec 29, 2025Debt collectionAttempts to collect debt not owedDebt was paidALExplainedYes
Dec 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Dec 24, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Dec 21, 2025Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Dec 5, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Dec 3, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Dec 3, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Dec 1, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Dec 1, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 26, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Nov 22, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingKSExplainedYes
Nov 16, 2025Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Nov 14, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeNMExplainedYes
Nov 14, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Oct 29, 2025Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Oct 27, 2025Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Oct 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 22, 2025Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Oct 20, 2025Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtTXExplainedYes
Oct 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 14, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Oct 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 7, 2025Debt collectionCommunication tacticsFrequent or repeated callsVAExplainedYes
Oct 7, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Oct 6, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 2, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Oct 1, 2025Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Oct 1, 2025Debt collectionCommunication tacticsFrequent or repeated callsVAExplainedYes
Sep 30, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Sep 30, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Sep 30, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountSCExplainedYes
Sep 27, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Sep 26, 2025Debt collectionCommunication tacticsFrequent or repeated callsUTExplainedYes
Sep 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 25, 2025Debt collectionCommunication tacticsFrequent or repeated callsKSExplainedYes
Sep 19, 2025Debt collectionCommunication tacticsFrequent or repeated callsVAExplainedYes
Sep 17, 2025Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Sep 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtVAExplainedYes
Sep 15, 2025Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Sep 12, 2025Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Sep 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 3, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Sep 2, 2025Debt collectionCommunication tacticsFrequent or repeated callsKSExplainedYes
Sep 2, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursKSExplainedYes
Aug 30, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Aug 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Aug 18, 2025Debt relief & credit repairProblem with customer serviceDEExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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