Debt collection
The Outsource Group debt collection complaints
Consumers have filed 1,230 complaints about The Outsource Group's debt collection, 113 in the last 12 months (+6%). The Outsource Group answered 100% on time and closed 0% with relief. See the whole The Outsource Group record.
The Outsource Group against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | The Outsource Group | 113 | 100% | 0% |
Latest The Outsource Group debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 5, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 4, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 23, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 22, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 21, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 20, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Jan 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 13, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Dec 31, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 21, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 1, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 1, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 26, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 22, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 16, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 14, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 14, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 27, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 20, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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