Debt collection
The Outsource Group debt collection complaints
Consumers have filed 1,230 complaints about The Outsource Group's debt collection, 113 in the last 12 months (+6%). The Outsource Group answered 100% on time and closed 0% with relief. See the whole The Outsource Group record.
The Outsource Group against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | The Outsource Group | 113 | 100% | 0% |
Latest The Outsource Group debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 7, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 6, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 2, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 1, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 30, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 26, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 25, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 19, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 17, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 17, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 15, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 12, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 3, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 2, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 2, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 30, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 15, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 8, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 7, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 6, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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