Debt collection
The Outsource Group debt collection complaints
Consumers have filed 1,230 complaints about The Outsource Group's debt collection, 113 in the last 12 months (+6%). The Outsource Group answered 100% on time and closed 0% with relief. See the whole The Outsource Group record.
The Outsource Group against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | The Outsource Group | 113 | 100% | 0% |
Latest The Outsource Group debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 6, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 4, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 3, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 2, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 28, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 24, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 22, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 19, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 18, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 15, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 8, 2025 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jun 23, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 12, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 10, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 29, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 29, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| May 27, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 17, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 16, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 9, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| May 6, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 5, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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