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Mortgages

Thrivepoint Financial mortgages complaints

Consumers have filed 7 complaints about Thrivepoint Financial's mortgages, 1 in the last 12 months. Thrivepoint Financial answered 0% on time and closed - with relief. See the whole Thrivepoint Financial record.

Thrivepoint Financial against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Thrivepoint Financial1new0%-7

Every mortgage company ranked

Latest Thrivepoint Financial mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2026MortgagesTrouble during payment processLien releaseCANo timely replyNo
Jun 29, 2025MortgagesTrouble during payment processLien releaseCANo timely replyNo
Sep 19, 2021MortgagesTrouble during payment processCANo timely replyNo
Nov 4, 2019MortgagesTrouble during payment processCAExplainedYes
Oct 28, 2019MortgagesTrouble during payment processFLExplainedYes
Oct 7, 2019MortgagesTrouble during payment processCAExplainedYes
Aug 25, 2019MortgagesTrouble during payment processCAMoney backYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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