Debt collector · complaint record
Thrivepoint Financial complaints
Filed under Thrivepoint Financial Holdings, Inc.
Consumers have filed 31 complaints about Thrivepoint Financial since 2019, 2 of them in the last 12 months. It answered 0% on time and closed 32% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 31
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 32%
- Last 30 days
- 0
- Rank
- #1,275 of 1,963
Since August 2019
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jun 2, 2026
Most complained-about debt collectors
Thrivepoint Financial complaints by month
The busiest month was October 2019 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Thrivepoint Financial answered all time
- Closed with monetary relief516.1%
- Closed with non-monetary relief13.2%
- Closed with explanation1341.9%
- Untimely response1238.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Thrivepoint Financial complaints are about
Top Thrivepoint Financial problems
Inside "Trouble during payment process"
- Lien release 2
Where Thrivepoint Financial complaints come from
Most complaints: California (19), Florida (3), Missouri (3), Nevada (1), Utah (1).
Thrivepoint Financial compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Thrivepoint FinancialDebt collection | - | 2 | - |
Compare side by side: Thrivepoint Financial vs Green Square · Thrivepoint Financial vs EMoneyUSA · Thrivepoint Financial vs Mullooly Jeffrey Rooney & Flynn · Thrivepoint Financial vs Credit World Services
What people say about Thrivepoint Financial
All experiencesNo experiences with Thrivepoint Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Thrivepoint Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 2, 2026 | Mortgages | Trouble during payment processLien release | No timely reply |
| Feb 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Jul 21, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jun 29, 2025 | Mortgages | Trouble during payment processLien release | No timely reply |
| Dec 4, 2024 | Payday & personal loans | Problem when making payments | No timely reply |
| Oct 21, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Sep 19, 2021 | Mortgages | Trouble during payment process | No timely reply |
| Aug 21, 2021 | Payday & personal loans | Incorrect information on your reportInformation is missing that should be on the report | No timely reply |
| Aug 16, 2021 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | No timely reply |
| Jul 14, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Jul 13, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Jun 9, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
Questions about Thrivepoint Financial
How many complaints does Thrivepoint Financial have?
Thrivepoint Financial has 31 complaints on record since August 2019, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Thrivepoint Financial respond to complaints?
Yes. Thrivepoint Financial answered 0% of its complaints on time (within 15 days) and closed 32% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Thrivepoint Financial?
The most common problems are trouble during payment process (7), took or threatened to take negative or legal action (1), charged fees or interest you didn't expect (4).
Is Thrivepoint Financial legit?
Thrivepoint Financial is a real company with a public complaint record: consumers have complained about it 31 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Thrivepoint Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Thrivepoint Financial?
Complain to Thrivepoint Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Thrivepoint Financial complaints come from?
Most come from California (19), Florida (3), Missouri (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Thrivepoint Financial
No comments yet. Start the conversation - questions are welcome too.