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Complaint log

Thrivepoint Financial complaint log

The newest complaints about Thrivepoint Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2026MortgagesTrouble during payment processLien releaseCANo timely replyNo
Feb 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCANo timely replyNo
Jul 21, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCANo timely replyNo
Jun 29, 2025MortgagesTrouble during payment processLien releaseCANo timely replyNo
Dec 4, 2024Payday & personal loansProblem when making paymentsCANo timely replyNo
Oct 21, 2022Credit reportingIncorrect information on your reportAccount information incorrectCANo timely replyNo
Sep 19, 2021MortgagesTrouble during payment processCANo timely replyNo
Aug 21, 2021Payday & personal loansIncorrect information on your reportInformation is missing that should be on the reportIANo timely replyNo
Aug 16, 2021Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingMINo timely replyNo
Jul 14, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountFLNo timely replyNo
Jul 13, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountFLNo timely replyNo
Jun 9, 2021Payday & personal loansCharged fees or interest you didn't expectCAExplainedNo
Jun 1, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedNo
May 10, 2021Debt collectionWritten notification about debtDidn't receive notice of right to disputeCANo timely replyNo
Apr 27, 2021Payday & personal loansGetting the loanKSExplainedNo
Feb 8, 2021Payday & personal loansProblem when making paymentsUTMoney backNo
Nov 3, 2020Payday & personal loansCharged fees or interest you didn't expect-FixedYes
Jul 24, 2020Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneMOExplainedYes
Jul 1, 2020Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Apr 7, 2020Debt collectionAttempts to collect debt not owedDebt was paidCAMoney backYes
Apr 3, 2020Payday & personal loansCharged fees or interest you didn't expectNVExplainedYes
Feb 20, 2020Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Feb 5, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Jan 30, 2020Debt relief & credit repairConfusing or misleading advertising or marketingCAExplainedYes
Dec 21, 2019Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Nov 4, 2019MortgagesTrouble during payment processCAExplainedYes
Oct 28, 2019MortgagesTrouble during payment processFLExplainedYes
Oct 7, 2019MortgagesTrouble during payment processCAExplainedYes
Oct 2, 2019Payday & personal loansGetting the loanCAMoney backYes
Sep 18, 2019Payday & personal loansProblem when making paymentsCAMoney backYes
Aug 25, 2019MortgagesTrouble during payment processCAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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