Auto lender · complaint record
Top Used Cars complaints
Filed under Top Used Cars, Inc
Consumers have filed 1 complaint about Top Used Cars since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is getting a loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2019
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 5, 2019
Top Used Cars complaints by month
The busiest month was April 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Top Used Cars answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Top Used Cars problems
Inside "Getting a loan or lease"
- Confusing or misleading advertising or marketing 1
Top Used Cars compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Top Used CarsAuto loans & leases | - | 0 | - |
Compare side by side: Top Used Cars vs The Savings Group · Top Used Cars vs AC AutoPay LLC, Denver, CO Branch · Top Used Cars vs CARS Acquisition · Top Used Cars vs EA Holdings
What people say about Top Used Cars
All experiencesNo experiences with Top Used Cars yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Top Used Cars complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2019 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Questions about Top Used Cars
How many complaints does Top Used Cars have?
Top Used Cars has 1 complaint on record since April 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Top Used Cars respond to complaints?
Yes. Top Used Cars answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Top Used Cars?
The most common problems are getting a loan or lease (1).
Is Top Used Cars legit?
Top Used Cars is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Top Used Cars legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Top Used Cars?
Complain to Top Used Cars in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Top Used Cars complaints come from?
Most come from Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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