Debt collection
Total Customer Service debt collection complaints
Consumers have filed 24 complaints about Total Customer Service's debt collection. See the whole Total Customer Service record.
Total Customer Service against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Total Customer Service | 0 | - | - |
Latest Total Customer Service debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Jan 17, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 21, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 21, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 15, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 6, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 6, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Apr 14, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 5, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 30, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 27, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Aug 28, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Closed |
| Jul 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| May 21, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Mar 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Dec 5, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 29, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 21, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 8, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 5, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jun 12, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 6, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Sep 10, 2013 | Debt collection | Taking/threatening an illegal actionAttempted to/Collected exempt funds | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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