Complaint log
Total Customer Service complaint log
The newest complaints about Total Customer Service, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Jul 22, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jun 4, 2022 | Payday & personal loans | Getting the loan | No timely reply |
| Jan 17, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 21, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 21, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 15, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 6, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 6, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Apr 14, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 5, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 30, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 27, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Aug 28, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Closed |
| Jul 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| May 21, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Mar 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Dec 5, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 29, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 21, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 8, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 5, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jun 12, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 6, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Sep 10, 2013 | Debt collection | Taking/threatening an illegal actionAttempted to/Collected exempt funds | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works