Debt collector · complaint record
Total Customer Service complaints
Filed under Total Customer Service, Inc.
Consumers have filed 26 complaints about Total Customer Service since 2013, none in the last 12 months. It answered 84.6% on time and closed 30% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 26
- Last 12 months
- 0
- Answered on time
- 84.6%
- Closed with relief
- 30%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jul 3, 2025
Total Customer Service complaints by month
The busiest month was October 2014 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Total Customer Service answered all time
- Closed with non-monetary relief726.9%
- Closed with explanation1557.7%
- Closed13.8%
- Untimely response311.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Total Customer Service complaints are about
Top Total Customer Service problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 12
- Debt was paid 1
Where Total Customer Service complaints come from
Most complaints: California (7), Florida (3), New Jersey (2), New York (2), Louisiana (2).
Total Customer Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Total Customer ServiceDebt collection | - | 0 | - |
Compare side by side: Total Customer Service vs Green Square · Total Customer Service vs EMoneyUSA · Total Customer Service vs Mullooly Jeffrey Rooney & Flynn · Total Customer Service vs Credit World Services
What people say about Total Customer Service
All experiencesNo experiences with Total Customer Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Total Customer Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Jul 22, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jun 4, 2022 | Payday & personal loans | Getting the loan | No timely reply |
| Jan 17, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 21, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 21, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 15, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 6, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 6, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Apr 14, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 5, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Questions about Total Customer Service
How many complaints does Total Customer Service have?
Total Customer Service has 26 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Total Customer Service respond to complaints?
Yes. Total Customer Service answered 84.6% of its complaints on time (within 15 days) and closed 30% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Total Customer Service?
The most common problems are cont'd attempts collect debt not owed (13), disclosure verification of debt (3), attempts to collect debt not owed (2).
Is Total Customer Service legit?
Total Customer Service is a real company with a public complaint record: consumers have complained about it 26 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Total Customer Service legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Total Customer Service?
Complain to Total Customer Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Total Customer Service complaints come from?
Most come from California (7), Florida (3), New Jersey (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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