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Debt collection

Universal Acceptance debt collection complaints

Consumers have filed 76 complaints about Universal Acceptance's debt collection, 23 in the last 12 months. Universal Acceptance answered 100% on time and closed 0% with relief. See the whole Universal Acceptance record.

Universal Acceptance against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Universal Acceptance23new100%0%76

Every debt collector ranked

Latest Universal Acceptance debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftORExplainedYes
Sep 13, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Aug 25, 2018Debt collectionAttempts to collect debt not owedDebt was paidMNExplainedYes
Jul 5, 2018Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Oct 7, 2017Debt collectionAttempts to collect debt not owedDebt was paidCOFixedYes
Sep 2, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOFixedYes
Mar 14, 2017Debt collectionCommunication tacticsFrequent or repeated callsILFixedYes
Mar 5, 2017Debt collectionCommunication tacticsFrequent or repeated callsUTFixedYes
Jun 27, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineHIFixedYes
May 30, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtWAFixedYes
Feb 3, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtAZFixedYes
Aug 21, 2015Debt collectionFalse statements or representationAttempted to collect wrong amountIAFixedYes
Aug 12, 2015Debt collectionCommunication tacticsFrequent or repeated callsWAFixedYes
Aug 12, 2015Debt collectionImproper contact or sharing of infoContacted me after I asked not toCAFixedYes
Dec 19, 2014Debt collectionImproper contact or sharing of infoTalked to a third party about my debtCAFixedYes
Nov 20, 2014Debt collectionCommunication tacticsFrequent or repeated callsMNFixedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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