Debt collection
U.S. Collections West debt collection complaints
Consumers have filed 370 complaints about U.S. Collections West's debt collection, 42 in the last 12 months (-12%). U.S. Collections West answered 100% on time and closed 0% with relief. See the whole U.S. Collections West record.
U.S. Collections West against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | U.S. Collections West | 42 | 100% | 0% |
Latest U.S. Collections West debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 10, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 2, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 25, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 18, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 13, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 9, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 9, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 29, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 28, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 9, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 6, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 8, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 2, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 14, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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