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Debt collection

U.S. Collections West debt collection complaints

Consumers have filed 370 complaints about U.S. Collections West's debt collection, 42 in the last 12 months (-12%). U.S. Collections West answered 100% on time and closed 0% with relief. See the whole U.S. Collections West record.

U.S. Collections West against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13U.S. Collections West42-12%100%0%370

Every debt collector ranked

Latest U.S. Collections West debt collection complaints

ReceivedAboutIssueStateAnswerOn time
May 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Apr 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Apr 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Apr 15, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Apr 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Apr 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Apr 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Apr 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtAZExplainedYes
Mar 26, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Mar 25, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Mar 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Mar 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Feb 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Feb 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Feb 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jan 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Jan 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jan 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Jan 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jan 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jan 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jan 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNMExplainedYes
Jan 2, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeILExplainedYes
Dec 30, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Dec 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Dec 24, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Dec 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Dec 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Dec 16, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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