Mortgage company · complaint record
U.S. Home Capital complaints
Filed under U.S. Home Capital, LLC
Consumers have filed 1 complaint about U.S. Home Capital since 2015, none in the last 12 months. It answered 0% on time. The most common problem is credit decision / Underwriting.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 23, 2015
U.S. Home Capital complaints by month
The busiest month was July 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How U.S. Home Capital answered all time
- Untimely response1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top U.S. Home Capital problems
U.S. Home Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | U.S. Home CapitalMortgages | - | 0 | - |
Compare side by side: U.S. Home Capital vs Midwest Loan Services · U.S. Home Capital vs Truhome Solutions · U.S. Home Capital vs NEXA Mortgage · U.S. Home Capital vs Hilltop
What people say about U.S. Home Capital
All experiencesNo experiences with U.S. Home Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest U.S. Home Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2015 | Mortgages | Credit decision / Underwriting | No timely reply |
Questions about U.S. Home Capital
How many complaints does U.S. Home Capital have?
U.S. Home Capital has 1 complaint on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does U.S. Home Capital respond to complaints?
Yes. U.S. Home Capital answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with U.S. Home Capital?
The most common problems are credit decision / Underwriting (1).
Is U.S. Home Capital legit?
U.S. Home Capital is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is U.S. Home Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against U.S. Home Capital?
Complain to U.S. Home Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most U.S. Home Capital complaints come from?
Most come from New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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