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Complaint log

V.I.P. Mortgage complaint log

The newest complaints about V.I.P. Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Oct 2, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZExplainedYes
Jul 1, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZExplainedYes
Jun 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Mar 18, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyAZExplainedYes
Mar 5, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZExplainedYes
Dec 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNHExplainedYes
Aug 3, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeAZExplainedYes
Jan 1, 2023MortgagesClosing on a mortgageAZMoney backYes
Dec 31, 2022MortgagesTrouble during payment processAZMoney backYes
Jul 21, 2022MortgagesClosing on a mortgageAZExplainedYes
Mar 4, 2022MortgagesTrouble during payment processAZExplainedYes
Feb 28, 2022Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Aug 17, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Aug 7, 2020MortgagesTrouble during payment processAZExplainedYes
May 27, 2020MortgagesClosing on a mortgageTXExplainedYes
Jan 4, 2017MortgagesApplication, originator, mortgage brokerAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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