Lender · complaint record
Zip Capital Group complaints
Filed under ZIP CAPITAL GROUP, LLC
Consumers have filed 4 complaints about Zip Capital Group since 2016, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is problem with customer service.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #169 of 272
Since July 2016
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Sep 9, 2026
Most complained-about personal & payday lenders
Zip Capital Group complaints by month
The busiest month was July 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Zip Capital Group answered all time
- Closed with monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Zip Capital Group complaints are about
Top Zip Capital Group problems
Zip Capital Group compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Zip Capital GroupPayday & personal loans | - | 2 | - |
Compare side by side: Zip Capital Group vs SoLo Funds · Zip Capital Group vs AAA Auto Title Loans · Zip Capital Group vs Powerpay · Zip Capital Group vs AmeriCash
What people say about Zip Capital Group
All experiencesNo experiences with Zip Capital Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Zip Capital Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 9, 2026 | Debt relief & credit repair | Problem with customer service | Explained |
| May 12, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 20, 2017 | Payday & personal loans | Getting the loan | Money back |
| Jul 28, 2016 | Payday & personal loans | Managing the loan or lease | Explained |
Questions about Zip Capital Group
How many complaints does Zip Capital Group have?
Zip Capital Group has 4 complaints on record since July 2016, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Zip Capital Group respond to complaints?
Yes. Zip Capital Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Zip Capital Group?
The most common problems are problem with customer service (1), problem with additional add-on products or services (1), getting the loan (1).
Is Zip Capital Group legit?
Zip Capital Group is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Zip Capital Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Zip Capital Group?
Complain to Zip Capital Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Zip Capital Group complaints come from?
Most come from California (2), Delaware (1), Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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