Case file
Student loans
Complaint 10312288 Higher Education Student Assistance Authority
Explained- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 30, 2024Complaint received
- Sep 30, 2024Sent to Higher Education Student Assistance Authority
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Higher Education Student Assistance Authority complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 29, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NJ | Explained | Yes |
| May 22, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Explained | Yes |
| Aug 2, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NJ | Explained | Yes |
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| Apr 30, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NJ | Explained | Yes |
| Mar 24, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Mar 14, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | NJ | Explained | Yes |
| Oct 31, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Aug 30, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Explained | Yes |
| Aug 9, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NJ | Explained | Yes |
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