Case file
Student loans
Complaint 12464804 Higher Education Student Assistance Authority
Explained- Product
- Student loan · Private student loan
- Detail
- Don't agree with the fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 14, 2025Complaint received
- Mar 14, 2025Sent to Higher Education Student Assistance Authority
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Higher Education Student Assistance Authority complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 29, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NJ | Explained | Yes |
| May 22, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Explained | Yes |
| Aug 2, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NJ | Explained | Yes |
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| Apr 30, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NJ | Explained | Yes |
| Mar 24, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Oct 31, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Sep 30, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NJ | Explained | Yes |
| Aug 30, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Explained | Yes |
| Aug 9, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NJ | Explained | Yes |
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