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Student loans

Complaint 26035734 Higher Education Student Assistance Authority

Explained
Product
Student loan · Federal student loan servicing
Detail
Need information about your loan balance or loan terms
From
New Jersey 08648
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 29, 2026Complaint received
  2. Oct 21, 2026Sent to Higher Education Student Assistance Authority (53 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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