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Student loans

Complaint 13249873 Higher Education Student Assistance Authority

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
New Jersey 078XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 30, 2025Complaint received
  2. Apr 30, 2025Sent to Higher Education Student Assistance Authority
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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