Complaint 10825834 Firstsource Business Process Services

Explained

Company: Firstsource Business Process Services
Product: Credit card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Overcharged for something you did purchase with the card
From: Michigan XXXXX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Nov 16, 2024Complaint received
Nov 16, 2024Sent to Firstsource Business Process Services
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstsource Business Process Services complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Aug 25, 2026	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	FL	Explained	Yes
Aug 19, 2020	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	MA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works