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Credit cards

Complaint 25808375 Firstsource Business Process Services

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
Florida 32726
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 25, 2026Complaint received
  2. Aug 25, 2026Sent to Firstsource Business Process Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstsource Business Process Services complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Nov 16, 2024Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardMIExplainedYes
Aug 19, 2020Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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