Complaint 3804370 Firstsource Business Process Services

Explained

Company: Firstsource Business Process Services
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Card was charged for something you did not purchase with the card
From: Massachusetts 01260
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Aug 19, 2020Complaint received
Aug 19, 2020Sent to Firstsource Business Process Services
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstsource Business Process Services complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Aug 25, 2026	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	FL	Explained	Yes
Nov 16, 2024	Credit cards	Problem with a purchase shown on your statementOvercharged for something you did purchase with the card	MI	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 22 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works