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Student loans

Complaint 1436461 College Loan

Money back
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
Colorado 80013
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 24, 2015Complaint received
  2. Jun 24, 2015Sent to College Loan
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More College Loan complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 5, 2017Student loansDealing with my lender or servicerReceived bad information about my loanNYExplainedYes
Jan 21, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceOHExplainedNo
Jan 6, 2017Student loansDealing with my lender or servicerReceived bad information about my loanOHClosedYes
Apr 26, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsFLExplainedNo
Feb 19, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceILClosedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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