Complaint 2301520 College Loan

Explained

Company: College Loan
Product: Student loan · Federal student loan servicing
Issue: Dealing with my lender or servicer
Detail: Having problems with customer service
From: Ohio 43230
Filed by: Web
Company's answer: Closed with explanation
On time: No
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 21, 2017Complaint received
Jan 21, 2017Sent to College Loan
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Loan complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Mar 5, 2017	Student loans	Dealing with my lender or servicerReceived bad information about my loan	NY	Explained	Yes
Jan 6, 2017	Student loans	Dealing with my lender or servicerReceived bad information about my loan	OH	Closed	Yes
Apr 26, 2016	Student loans	Dealing with my lender or servicerNeed information about my balance/terms	FL	Explained	No
Jun 24, 2015	Student loans	Dealing with my lender or servicerHaving problems with customer service	CO	Money back	Yes
Feb 19, 2014	Student loans	Dealing with my lender or servicerHaving problems with customer service	IL	Closed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works