Loan servicer · complaint record
College Loan complaints
Filed under College Loan Corporation
Consumers have filed 30 complaints about College Loan since 2012, none in the last 12 months. It answered 86.7% on time and closed 10% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 30
- Last 12 months
- 0
- Answered on time
- 86.7%
- Closed with relief
- 10%
- Last 30 days
- 0
- Rank
- -
Since June 2012
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jun 25, 2024
College Loan complaints by month
The busiest month was March 2017 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How College Loan answered all time
- Closed with monetary relief13.3%
- Closed with non-monetary relief26.7%
- Closed with explanation2583.3%
- Closed26.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What College Loan complaints are about
Top College Loan problems
Inside "Incorrect information on your report"
- Old information reappears or never goes away 2
- Account information incorrect 2
- Information belongs to someone else 1
- Information is missing that should be on the report 1
Where College Loan complaints come from
Most complaints: New York (5), Florida (4), Texas (4), Ohio (3), Pennsylvania (2).
College Loan compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | College LoanStudent loans | - | 0 | - |
Compare side by side: College Loan vs Earnest · College Loan vs College Ave Student Loan Servicing · College Loan vs Meritize Financial · College Loan vs LendKey Technologies
What people say about College Loan
All experiencesNo experiences with College Loan yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest College Loan complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 25, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 8, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 22, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 2, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 11, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 27, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 13, 2020 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 27, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 11, 2019 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jun 27, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 4, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about College Loan
How many complaints does College Loan have?
College Loan has 30 complaints on record since June 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does College Loan respond to complaints?
Yes. College Loan answered 86.7% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with College Loan?
The most common problems are incorrect information on your report (6), dealing with my lender or servicer (6), dealing with your lender or servicer (3).
Is College Loan legit?
College Loan is a real company with a public complaint record: consumers have complained about it 30 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is College Loan legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against College Loan?
Complain to College Loan in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most College Loan complaints come from?
Most come from New York (5), Florida (4), Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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