Complaint log
College Loan complaint log
The newest complaints about College Loan, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 25, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 8, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 22, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 2, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 11, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 27, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 13, 2020 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 27, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 11, 2019 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jun 27, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 4, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 25, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 22, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 20, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 30, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 20, 2017 | Payday & personal loans | Taking out the loan or lease | Explained |
| Mar 5, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Mar 2, 2017 | Debt collection | False statements or representationImpersonated an attorney or official | Explained |
| Jan 21, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jan 6, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Closed |
| Apr 26, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Dec 29, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jun 24, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Money back |
| Jul 28, 2014 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 19, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Closed |
| Jan 23, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 26, 2013 | Student loans | Repaying your loan | Fixed |
| Jul 23, 2012 | Student loans | Getting a loan | Fixed |
| Jun 15, 2012 | Student loans | Problems when you are unable to pay | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works