Complaint 1897429 College Loan

Explained

Company: College Loan
Product: Student loan · Federal student loan servicing
Issue: Dealing with my lender or servicer
Detail: Need information about my balance/terms
From: Florida 33772
Filed by: Web
Company's answer: Closed with explanation
On time: No
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Apr 26, 2016Complaint received
May 6, 2016Sent to College Loan (10 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Loan complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Mar 5, 2017	Student loans	Dealing with my lender or servicerReceived bad information about my loan	NY	Explained	Yes
Jan 21, 2017	Student loans	Dealing with my lender or servicerHaving problems with customer service	OH	Explained	No
Jan 6, 2017	Student loans	Dealing with my lender or servicerReceived bad information about my loan	OH	Closed	Yes
Jun 24, 2015	Student loans	Dealing with my lender or servicerHaving problems with customer service	CO	Money back	Yes
Feb 19, 2014	Student loans	Dealing with my lender or servicerHaving problems with customer service	IL	Closed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works