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Bank accounts

Complaint 14598546 Eastern Bankshares

Explained
Product
Checking or savings account · Checking account
Detail
Unable to open an account
From
Massachusetts 022XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 11, 2025Complaint received
  2. Jul 11, 2025Sent to Eastern Bankshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Eastern Bankshares complaints about opening an account

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedMAExplainedYes
Apr 20, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedMAMoney backYes
Apr 23, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedMDMoney backYes
Dec 30, 2024Bank accountsOpening an accountUnable to open an accountMAExplainedYes
Sep 15, 2023Bank accountsOpening an accountUnable to open an accountMAExplainedYes
Aug 10, 2023Bank accountsOpening an accountDidn't receive terms that were advertisedMAExplainedYes
May 9, 2023Bank accountsOpening an accountUnable to open an accountMAExplainedYes
Mar 16, 2022Bank accountsOpening an accountAccount opened as a result of fraudMAExplainedYes
Mar 5, 2019Bank accountsOpening an accountDidn't receive terms that were advertisedMAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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