Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Bank accounts

Complaint 21410528 Eastern Bankshares

Money back
Product
Checking or savings account · Savings account
Detail
Didn't receive terms that were advertised
From
Massachusetts 02135
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 20, 2026Complaint received
  2. Apr 20, 2026Sent to Eastern Bankshares
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with Eastern Bankshares?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Eastern Bankshares's record

More Eastern Bankshares complaints about opening an account

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedMAExplainedYes
Jul 11, 2025Bank accountsOpening an accountUnable to open an accountMAExplainedYes
Apr 23, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedMDMoney backYes
Dec 30, 2024Bank accountsOpening an accountUnable to open an accountMAExplainedYes
Sep 15, 2023Bank accountsOpening an accountUnable to open an accountMAExplainedYes
Aug 10, 2023Bank accountsOpening an accountDidn't receive terms that were advertisedMAExplainedYes
May 9, 2023Bank accountsOpening an accountUnable to open an accountMAExplainedYes
Mar 16, 2022Bank accountsOpening an accountAccount opened as a result of fraudMAExplainedYes
Mar 5, 2019Bank accountsOpening an accountDidn't receive terms that were advertisedMAMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience