Case file
Bank accounts
Complaint 14908625 Novo Platform
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- No
- Jul 27, 2025Complaint received
- Aug 29, 2025Sent to Novo Platform (33 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Novo Platform complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 14, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | Explained | Yes |
| Oct 7, 2025 | Bank accounts | Closing an accountCan't close your account | NV | Explained | Yes |
| Aug 4, 2025 | Bank accounts | Closing an accountFunds not received from closed account | NJ | Explained | No |
| Jul 16, 2025 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | No |
| May 22, 2025 | Bank accounts | Closing an accountCan't close your account | IL | Explained | No |
| Mar 26, 2025 | Bank accounts | Closing an accountFunds not received from closed account | MD | Explained | No |
| Mar 23, 2025 | Bank accounts | Closing an accountFunds not received from closed account | PA | Explained | No |
| Feb 21, 2025 | Bank accounts | Closing an accountFunds not received from closed account | PA | Explained | Yes |
| Jan 29, 2025 | Bank accounts | Closing an accountCompany closed your account | PA | Explained | No |
| Jan 21, 2025 | Bank accounts | Closing an accountFunds not received from closed account | WY | Explained | Yes |
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