Case file
Mortgages
Complaint 17369766 East West Bank
Explained- Product
- Mortgage · Other type of mortgage
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Nov 19, 2025Complaint received
- Nov 19, 2025Sent to East West Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More East West Bank complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | CA | Explained | Yes |
| Sep 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | CA | Explained | Yes |
| Mar 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | - | Explained | Yes |
| Oct 31, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Oct 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | CA | Explained | Yes |
| Jun 22, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jun 16, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Apr 13, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Nov 19, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Oct 31, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
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