Case file
Mortgages
Complaint 29154178 East West Bank
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Negative impact of inaccurate appraisal
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 5, 2026Complaint received
- Oct 5, 2026Sent to East West Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More East West Bank complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | CA | Explained | Yes |
| Mar 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | - | Explained | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
| Oct 31, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Oct 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | CA | Explained | Yes |
| Jun 22, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jun 16, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Apr 13, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Nov 19, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Oct 31, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
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