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Mortgages

Complaint 7718700 East West Bank

Explained
Product
Mortgage · Other type of mortgage
Detail
Fees or costs during the application process
From
California 94118
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 19, 2023Complaint received
  2. Oct 19, 2023Sent to East West Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More East West Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalCAExplainedYes
Sep 11, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalCAExplainedYes
Mar 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application process-ExplainedYes
Nov 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Oct 31, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jun 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jun 16, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Apr 13, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Nov 19, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Oct 31, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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