Case file
Mortgages
Complaint 3930133 East West Bank
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 31, 2020Complaint received
- Oct 31, 2020Sent to East West Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More East West Bank complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | CA | Explained | Yes |
| Sep 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | CA | Explained | Yes |
| Mar 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | - | Explained | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
| Oct 31, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Oct 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | CA | Explained | Yes |
| Jun 22, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jun 16, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Apr 13, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Nov 19, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
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