Case file
Student loans
Complaint 17824444 ACS Education Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 23, 2025Complaint received
- Nov 23, 2025Sent to ACS Education Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More ACS Education Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 29, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Sep 8, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NY | Explained | Yes |
| Oct 20, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
| Oct 4, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | VA | Explained | Yes |
| Jun 16, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | KS | Explained | Yes |
| Jan 21, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Dec 28, 2024 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | MA | Explained | Yes |
| Dec 26, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | GA | Explained | Yes |
| Oct 16, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | WA | Explained | No |
| May 11, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | CO | Explained | No |
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