Case file
Student loans
Complaint 28550327 ACS Education Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 29, 2026Complaint received
- Sep 29, 2026Sent to ACS Education Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More ACS Education Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 8, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NY | Explained | Yes |
| Nov 23, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Explained | Yes |
| Oct 20, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
| Oct 4, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | VA | Explained | Yes |
| Jun 16, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | KS | Explained | Yes |
| Jan 21, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Dec 28, 2024 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | MA | Explained | Yes |
| Dec 26, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | GA | Explained | Yes |
| Oct 16, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | WA | Explained | No |
| May 11, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | CO | Explained | No |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.