Case file
Credit cards
Complaint 18821190 USAA
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company won't work with you while you're going through financial hardship
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 19, 2026Complaint received
- Jan 19, 2026Sent to USAA
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More USAA complaints about struggling to pay your bill
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Fixed | Yes |
| Oct 7, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | IL | Explained | Yes |
| Oct 6, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | MD | Explained | Yes |
| Sep 8, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | CA | Explained | Yes |
| Aug 20, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | MD | Explained | Yes |
| Aug 14, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | IL | Explained | Yes |
| Jun 8, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | VA | Explained | Yes |
| Feb 16, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | ND | Explained | Yes |
| Feb 2, 2026 | Credit cards | Struggling to pay your billFiled for bankruptcy | FL | Fixed | Yes |
| Jan 25, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Explained | Yes |
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