Case file
Credit cards
Complaint 26808574 USAA
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company won't work with you while you're going through financial hardship
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 8, 2026Complaint received
- Sep 8, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about struggling to pay your bill
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Fixed | Yes |
| Oct 7, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | IL | Explained | Yes |
| Oct 6, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | MD | Explained | Yes |
| Aug 20, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | MD | Explained | Yes |
| Aug 14, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | IL | Explained | Yes |
| Jun 8, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | VA | Explained | Yes |
| Feb 16, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | ND | Explained | Yes |
| Feb 2, 2026 | Credit cards | Struggling to pay your billFiled for bankruptcy | FL | Fixed | Yes |
| Jan 25, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Explained | Yes |
| Jan 19, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | CO | Fixed | Yes |
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