Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 30758920 USAA

Fixed
Company
USAA
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company won't work with you while you're going through financial hardship
From
Texas 78628
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 23, 2026Complaint received
  2. Oct 23, 2026Sent to USAA
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

Same problem with USAA?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See USAA's record

More USAA complaints about struggling to pay your bill

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipILExplainedYes
Oct 6, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMDExplainedYes
Sep 8, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAExplainedYes
Aug 20, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMDExplainedYes
Aug 14, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipILExplainedYes
Jun 8, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipVAExplainedYes
Feb 16, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipNDExplainedYes
Feb 2, 2026Credit cardsStruggling to pay your billFiled for bankruptcyFLFixedYes
Jan 25, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipTXExplainedYes
Jan 19, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCOFixedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience