Case file
Debt collection
Complaint 19167855 Citibank
Fixed- Product
- Debt collection · Credit card debt
- Detail
- Frequent or repeated messages
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 1, 2026Complaint received
- Feb 1, 2026Sent to Citibank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about electronic communications
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 18, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | IL | Explained | Yes |
| Aug 7, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | UT | Explained | Yes |
| Jul 24, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | FL | Explained | Yes |
| Mar 26, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | Explained | Yes |
| Feb 11, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | VA | Fixed | Yes |
| Jan 29, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | TX | Explained | Yes |
| Dec 22, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | FL | Explained | Yes |
| Oct 10, 2025 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | TX | Explained | Yes |
| Aug 4, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | NJ | Explained | Yes |
| Jul 23, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | CA | Explained | Yes |
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