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Debt collection

Complaint 20700378 Citibank

Explained
Company
Citibank
Product
Debt collection · Credit card debt
Detail
Frequent or repeated messages
From
Texas 77459
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 26, 2026Complaint received
  2. Mar 27, 2026Sent to Citibank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about electronic communications

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Debt collectionElectronic communicationsFrequent or repeated messagesILExplainedYes
Aug 7, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingUTExplainedYes
Jul 24, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Feb 11, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingVAFixedYes
Feb 1, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMDFixedYes
Jan 29, 2026Debt collectionElectronic communicationsContacted before 8am or after 9pmTXExplainedYes
Dec 22, 2025Debt collectionElectronic communicationsFrequent or repeated messagesFLExplainedYes
Oct 10, 2025Debt collectionElectronic communicationsContacted before 8am or after 9pmTXExplainedYes
Aug 4, 2025Debt collectionElectronic communicationsFrequent or repeated messagesNJExplainedYes
Jul 23, 2025Debt collectionElectronic communicationsFrequent or repeated messagesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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