Case file
Debt collection
Complaint 24586484 Citibank
Explained- Product
- Debt collection · Credit card debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 24, 2026Complaint received
- Jul 24, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about electronic communications
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 18, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | IL | Explained | Yes |
| Aug 7, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | UT | Explained | Yes |
| Mar 26, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | Explained | Yes |
| Feb 11, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | VA | Fixed | Yes |
| Feb 1, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | MD | Fixed | Yes |
| Jan 29, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | TX | Explained | Yes |
| Dec 22, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | FL | Explained | Yes |
| Oct 10, 2025 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | TX | Explained | Yes |
| Aug 4, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | NJ | Explained | Yes |
| Jul 23, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | CA | Explained | Yes |
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