Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 1963736 Securus J

Closed
Company
Securus J
Product
Prepaid card · Mobile wallet
Issue
Fees
From
Virginia 22729
Filed by
Postal mail
Company's answer
Closed
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 10, 2016Complaint received
  2. Jun 13, 2016Sent to Securus J (3 days later)
  3. AnsweredClosed

Closed: the company closed the complaint. The consumer's own description is not published with this record.

Same problem with Securus J?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Securus J's record

More Securus J complaints about fees

ReceivedAboutIssueStateAnswerOn time
Jan 4, 2017Prepaid & gift cardsFeesLAExplainedYes
Jun 10, 2016Prepaid & gift cardsFeesTXClosedYes
Jun 10, 2016Prepaid & gift cardsFeesKSClosedYes
Jun 10, 2016Prepaid & gift cardsFeesPAClosedYes
Jun 10, 2016Prepaid & gift cardsFeesFLExplainedYes
Jun 10, 2016Prepaid & gift cardsFeesPAClosedYes
Jun 10, 2016Prepaid & gift cardsFeesVAClosedYes
Jun 10, 2016Prepaid & gift cardsFeesVAClosedYes
Jun 10, 2016Prepaid & gift cardsFeesNJClosedYes
Jun 10, 2016Prepaid & gift cardsFeesILClosedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience