Complaint 1964704 Securus J

Explained

Company: Securus J
Product: Prepaid card · Other special purpose card
Issue: Fees
From: Florida 32322
Filed by: Postal mail
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Jun 10, 2016Complaint received
Jun 13, 2016Sent to Securus J (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about fees

Received	About	Issue	State	Answer	On time
Jan 4, 2017	Prepaid & gift cards	Fees	LA	Explained	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	TX	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	KS	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	PA	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	PA	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	VA	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	VA	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	NJ	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	IL	Closed	Yes
Jun 10, 2016	Prepaid & gift cards	Fees	VA	Closed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works