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Payday & personal loans

Complaint 2032713 Umpqua

Explained
Company
Umpqua
Product
Consumer Loan · Installment loan
From
Washington 98208
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 27, 2016Complaint received
  2. Sep 28, 2016Sent to Umpqua (63 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Feb 11, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedYes
Nov 20, 2021Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Feb 3, 2021Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Sep 14, 2018Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes
Apr 3, 2017Payday & personal loansManaging the loan or leaseNYExplainedYes
Nov 28, 2016Payday & personal loansManaging the loan or leaseGAExplainedYes
Oct 3, 2016Payday & personal loansManaging the loan or leaseGAFixedYes
Dec 5, 2015Auto loans & leasesManaging the loan or leaseWAExplainedYes
Mar 4, 2015Payday & personal loansManaging the loan or leaseNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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